How
do I place a call with 10-10-969?
How will I be billed for these calls?
Are there plan fees?
Is service available in my area?
General Questions?
How
do I place a call with 10-10-969?
It's easy.
To place a call to anywhere in Canada or the US:
Dial 10-10-969 + 1 + area code + telephone number.
For example
a call to 555-1234 in Lethbridge would be dialed:
10-10-969 + 1+ 403 + 555-1234
Don't
wait for a dial tone after you dial 10-10-969, simply dial
all the digits in a row.
How
do I use 10-10-969 to call overseas?
Using
10-10-969 to call outside Canada or the US is easy. For most
international locations:
Dial 10-10-969 + 011 + country code + telephone number.
For example
a call to Hong Kong 852 - 649 - 0999 would be dialed:
10-10-969 + 011 + 852 + 649 + 0999
How
do I use 10-10-969 to call Caribbean countries?
Caribbean
countries are dialed in the same manner as calls to Canada
and the US. To place a call to a Caribbean country:
Dial 10-10-969 + 1 + area code + telephone number.
For example
a call to 809-4200 in Barbados would be dialed:
10-10-969 + 1 + 246 + 809 + 4200
For a
complete list of area codes to Caribbean countries click
here.
How
will I be billed for my 10-10-969 calls?
One of
the best things about 10-10-969 is that you don't receive
a separate bill. The charges for 10-10-969 will appear on
your home telephone bill, most often within one month of the
call being placed. The charges appear in the long distance
section under the name "less2talk".
To use 10-10-969 your home phone service must
be provided by Telus.
Are
there plan fees?
Unlike many long distance providers there are no plan fees
to use our 10-10-969 service.
- No
Hidden Fees
- No
Connection Fees
- No
Monthly Fees
- No
Monthly Minimum
All you
pay is 5¢ per minute for any call, anywhere, anytime in Canada
or the US. Plus save big on overseas calls too.
Are
calls to Hawaii or Alaska more expensive?
No. All calls to the US including Alaska and
Hawaii are just 5¢ per minute.
Are daytime calls more expensive?
Absolutely not!. 10-10-969 is just 5¢ per minute anytime,
anywhere in Canada or the US. Plus we offer exceptionally
low per-minute rates worldwide - all day, every day.
Can I save money-using 10-10-969 for overseas calls?
Yes. We offer super low rates to over 200 destinations worldwide.
See our rate calculator for details.
Are calls to wireless phones overseas more expensive?
Overseas calls to wireless phones to some countries are
charged a separate rate. See our rate calculator for our current
rates.
Is service available in my area?
You can use 10-10-969 to call anywhere in Canada, US, or
Overseas if your phone number begins with a 250, 403, 604,
778 or 780 area code. Service in the 250 area code is limited
to most of the following areas: Campbell River, Courtenay,
Duncan, Nanaimo, Parksville, Port Alberni, Powell River, Victoria, and the Okanagan Valley.
To use 10-10-969, Telus must provide your home phone service.
What is 10-10 service and how does
it work?
10-10 service is often referred to as dial around long distance,
allowing you to access cheap long distance without the hassle
of switching your long distance carrier. By dialing 10-10-969
before you make your long distance call, you direct your home
phone company to send your call over our network.
Can I use 10-10-969 if I use a different long distance
provider?
Yes. Our 10-10-969 service works no matter which carrier
you use for premium priced long distance. The charges will
still appear on your home telephone bill.
Should I drop my long distance savings plan (or carrier)?
The decision is all up to you. Some customers may choose
to drop their carrier's saving plan in order to avoid administration
fees and subscription fees, while others use our 10-10-969
service for daytime, overseas, and US calls.
Can I use 10-10-969 from any phone?
10-10-969 is available from your home phone. Unfortunately,
it cannot be used from pay phones, cellular phones, hotels,
or any other public phones.
10-10-969 cannot be used if you have toll restriction on
your line.
How do I keep informed about rate changes?
Price decreases are posted on our website on their effective
date. Price increases are posted on our website one full month
before coming into effect.
Terms and Conditions
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